Skip to main content
Roanoke City Department of Social Services

1510 Williamson Road Northeast
Third Floor
Roanoke, VA 24012

(540) 853-2591

Get Directions
View All Office Hours

Contact Information

Main
(540) 853-2591

Who We Are

The Virginia Department of Social Services Adult Services Program assists older adults or adults with disabilities who need services or support to enhance self-sufficiency and improve their quality of life. Services offered may include:

  • Home-based services (companion, chore, and homemaker services)
  • Adult foster care
  • Adult daycare
  • Case management
  • Nutrition
  • Assessments for adults entering or residing in assisted living facilities
  • Screenings for adults entering nursing facilities or who need Cardinal Care Medicaid-funded home and community-based waivers.

Who We Serve

Languages Spoken
English
Service Area(s)
Roanoke City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
13-21
,
22-55
,
56-60
,
60+
Family
No
Residency Requirements
Serves residents of Roanoke City.
Other Eligibility Criteria
Serves adults age 60 and older and adults with disabilities age 18 and older.

Available 24/7
No
Additional Availability Comments
Applications for Crisis Intake Services are taken Monday through Thursday, 8:30 AM - 2:00 PM. Intake may be closed earlier due to the volume of applicants. Applicants must apply in person (no telephone interviews) and will be seen on a first-come, first-serve basis.

Intake Process
Visit the website for information. Call for an assessment. An application is required.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
humanservices@roanokeva.gov
Intake Contact Telephone
(540) 853-2591

Report Problems
Call the Agency