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Blue Ridge Behavioral Healthcare

611 McDowell Avenue
Roanoke, VA 24016

(540) 343-3007

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Contact Information

Main
(540) 343-3007
Phone Emergency
(540) 981-9351
Email

Who We Are

The Program for Assertive Community Treatment  (PACT) offers individualized community-based treatment, rehabilitation and supports designed to meet the needs of adults with Serious Mental Illness (SMI) who often require 24-hour service availability to avoid hospitalization. Complete wrap-around services include intensive case management, psychiatric diagnosis and treatment, medication prescription, administration and monitoring, substance use services, counseling, vocational counseling and life skills training.

Who We Serve

Languages Spoken
English
,
Call if translation is needed
Service Area(s)
Botetourt County
,
Craig County
,
Roanoke City
,
Roanoke County
,
Salem City

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
Call for Information

Age Requirements
No Age Requirement
Residency Requirements
Serves residents of the cities of Roanoke and Salem and the counties of Botetourt, Craig and Roanoke.
Other Eligibility Criteria
Serves adults diagnosed with Serious Mental Illness (SMI).

Available 24/7
No
Additional Availability Comments
Emergency and Crisis Services are available 24 hours per day, every day.

Intake Process
Call the Access Center or walk in at The Burrell Center, located at 611 McDowell Avenue, Roanoke, Virginia 24016. Children and youth may walk-in for screening without an appointment between 8:30 AM and 3:00 PM Monday through Friday. There are extended walk-in hours for children and youth intakes on Tuesdays until 4:30 PM. The children and youth entrance to the Access Center is on the left side of the main Burrell Center building, highlighted by a Children’s Access Center sign. The adult entrance remains through the main Burrell doors in the center of the building.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(540) 343-3007

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services
Qualification Number
070
Report Problems
Call the Agency