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City of Richmond Department of Social Services

900 East Marshall Street
Richmond, VA 23219

(804) 646-7212

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Contact Information

Main
(804) 646-7212
Toll-Free
(855) 242-8282

Who We Are

Medicaid is the federally funded medical care program for individuals who are elderly, blind, disabled, dependent children, and pregnant women. The program offers medical coverage for doctor visits, emergency room visits, hospitalization, prescriptions, medical supplies and equipment, nursing home costs, and home health care. The level and scope of coverage vary. Virginia Medicaid members will be part of Cardinal Care as of January 1, 2023.



To be eligible, individuals must meet income and resource requirements. Supplemental Security Income recipients are generally eligible for full coverage. Aged, blind, and disabled individuals with incomes less than 80 percent of the federal poverty level may also be eligible for full coverage. Pregnant women and children under the age of 19 may be eligible if their income is less than 133 percent of the federal poverty level. Medicare Part A recipients with income less than 120 percent of the federal poverty level may also be eligible for limited services based on income and resources.



For more information on the services available or to report suspected abuse, neglect or exploitation of an adult, please call (804) 646-7405. To report at night or on weekends, call 1-888-832-3858.

Who We Serve

Languages Spoken
English
Service Area(s)
Richmond City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Other Eligibility Criteria
Income, resources and residency restrictions

Available 24/7
No

Intake Process
Call the office for more information or to schedule an appointment.
Self Refer
Yes
Provider Refer
Yes

Report Problems
Call the Agency