Skip to main content
Highlands Community Services

102 Oakview Avenue
Bristol, VA 24201

(276) 525-1550

Get Directions
View All Office Hours

Contact Information

Main
(276) 525-1550
Toll-Free
(855) 426-5263
Phone Emergency
(866) 589-0269

Who We Are

Highlands Community Services' Intensive Case Management (ICM) provides and coordinates quality treatment services in the home and community setting to children and adolescents who are seriously emotionally disturbed (SED) or at risk of being SED. In Highlands Community Services’ continuum of care, Intensive Case Management bridges the critical gap between regular Care Coordination Services and In-Home Family Therapy by providing a moderate intensity and frequency of services that provide both support and accountability for parents who wish to receive effective community services for their at-risk or child who is seriously emotionally disturbed.



Crisis Telephone Contacts:

Monday through Friday from 8:30am-5:00pm: Call (276) 525-1550;

After Hours, Holidays, and Weekends: Call (276) 645-7400 for Central Dispatch in Bristol or (276) 676-6277 for Central Dispatch in Washington County;

Life-Threatening Emergency: Call 911.

Who We Serve

Languages Spoken
English
Service Area(s)
Abingdon City
,
Bristol City
,
Washington County

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Tricare
Fee Structure
Call for Information

Age Requirements
5-22
Family
No

Available 24/7
No
Additional Availability Comments
Crisis services are available 24 hours per day, every day.

Intake Process
Call the Service Enrollment Unit for an assessment.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(855) 426-5263

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Report Problems
Call the Agency