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Colonial Behavioral Health

1651 Merrimac Trail
Williamsburg, VA 23185

(757) 220-3200

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Contact Information

Main
(757) 220-3200
Phone Emergency
(757) 378-5555
TTY/TTD
711

Who We Are

Colonial Behavioral Health's (CBH) Emergency Services address urgent or severe behavioral health crises. Emergency Services staff provides 24-hour crisis assessment and referral services to individuals living in James City County, City of Poquoson, City of Williamsburg and York County. During regular business hours, services are available by calling for an appointment or visiting CBH.

Outside of regular business hours, the answering service will accept your call and connect you with Emergency Services staff if you are experiencing a crisis. Anyone experiencing a behavioral health crisis can access Emergency Services.

Emergency Services include:

  • Pre-Admission Screening for Inpatient Psychiatric Hospitalization;
  • Suicide and homicide risk assessment;
  • Mental status assessment;
  • Civil commitment hearing attendance;
  • Crisis counseling and crisis stabilization.

All emergency services focus on individual rights, privacy, and confidentiality when assessing individual needs and determining appropriate care. Staff identifies the least restrictive treatment necessary, which could include outpatient counseling or other outpatient services. If an individual needs to be referred to as inpatient care, Pre-Admission Screeners will coordinate a psychiatric hospital admission.

Emergency Services staff work with the magistrate’s office, police departments, Sentara Williamsburg Regional Medical Center, Riverside Doctors’ Hospital Williamsburg, and the Virginia Peninsula Regional Jail as well as private care centers, families and individuals.

 

Who We Serve

Languages Spoken
English
,
Call if translation is needed
Service Area(s)
James City County
,
Poquoson City
,
Williamsburg City
,
York County

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
,
Veterans
,
Tricare
Fee Structure
Sliding Scale Fee
,
Call for Information

Age Requirements
No Age Requirement
Family
No
Residency Requirements
Serves residents of and people located in the City of Williamsburg and James City County.
Other Eligibility Criteria
Serves any child or adult experiencing a behavioral health crisis.

Available 24/7
Yes
Additional Availability Comments
Walk in emergency services are available during regular business hours. Emergency services are also available 24 hours per day, every day by calling the emergency telephone number.

Intake Process
Call emergency services or walk in during regular business hours for an assessment.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(757) 378-5555

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Qualification Number
048
Report Problems
Call the Agency