New River Valley Agency on Aging
44 Third Street NorthWest
Pulaski, VA 24301
(540) 980-7720
Get DirectionsWho We Are
The long-term care ombudsman program provides assistance to residents and their families who are served through the long-term care system.
The program offers counseling, information, and advocacy services for and on behalf of residents in nursing homes, assisted living facilities, and older persons who receive community-based care.
The local Ombudsman is available to identify, investigate, and work to resolve complaints about long-term care services.
Who We Serve
Languages Spoken
English
Service Area(s)
Floyd County
,
Giles County
,
Montgomery County
,
Pulaski County
,
Radford City
Cost & Payment Methods
Fee Structure
No Fee
Family
No
Other Eligibility Criteria
18 and older. Must be a resident of Floyd, Giles, Montgomery, Pulaski Counties, Radford
Available 24/7
No
Intake Process
Walk-ins and telephone referrals accepted. Written application/specific documents required for some services.
Intake Contact
Janet Brennend
Intake Contact Email
nrvaoa@nrvaoa.org