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Western Tidewater Community Services Board

1000 Commercial Lane
Northgate Building, Godwin Commerce Park
Suffolk, VA 23434

(757) 925-2484

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Contact Information

Main
(757) 925-2484
Phone Emergency
(757) 925-2484

Who We Are

At Western Tidewater Community Services Board, Emergency Services are available 24 hours a day, seven days a week for all individuals of any age, ethnicity or disability who are in crisis due to behavioral health or substance use disorder. The services include counseling and phone consultations with or for people in crisis and admission screenings for crisis stabilization, psychiatric hospitalizations or substance use inpatient treatment.

 

Who We Serve

Languages Spoken
English
,
Call if translation is needed
Service Area(s)
Franklin City
,
Isle of Wight County
,
Southampton County
,
Suffolk City

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
Sliding Scale Fee
,
Call for Information

Age Requirements
No Age Requirement
Family
No
Residency Requirements
Serves residents of and people located in the cities of Franklin and Suffolk and the counties of Isle of Wight and Southampton.
Other Eligibility Criteria
Serves individuals experiencing a crisis due to behavioral health or substance use disorder.

Available 24/7
Yes
Additional Availability Comments
Emergency Services are available 24 hours per day, 365 days per year. Regular business hours are Monday - Friday 8:30 AM - 5:00 PM.

Intake Process
Call for an intake and assessment. Walk-Ins are accepted Monday-Thursday 8:00 AM-2:00 PM. Bring proof of insurance or disability, if available.
Documents Required
Call for details
,
Picture ID
,
Proof of income
,
Social Security card
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(757) 925-2484

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services
Qualification Number
084
Report Problems
Call the Agency