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Genentech

1 DNA Way MS #13A
South San Francisco, CA 94080

(866) 422-2377

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Contact Information

Main
(866) 422-2377
Toll-Free
(877) 436-3683

Who We Are

Genentech Access Solutions can help you manage co-payments for your prescribed Genentech medicines. We can work with you if:

  •     You have no health care plan
  •     Your health care plan turned down paying for your medicine
  •     You have a high co-pay or co-insurance

Patient assistance support is for eligible patients in the United States who don’t have insurance coverage or who can’t afford out-of-pocket co-pay costs.

Visit the Access Solutions website.  Call the Genentech Access Solution Support Line at 866-422-2377.



Every effort will be made to address language or other special caller needs.

Who We Serve

Languages Spoken
English
Service Area(s)
Nationwide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Other Eligibility Criteria
Confirmed diagnosis of Cystic Fibrosis and be a U.S. resident. Income verification required. Treatment must be in the United States

Available 24/7
No
Additional Availability Comments
Hours are Pacific Standard Time.

Intake Process
Call for more information. Visit the website. Leave a voice message if representative is not available. Call the Patient Resource Center at (877) 436-3683.
Self Refer
Yes

Report Problems
Call the Agency